Miky mouse game.

My name is Tshepang Sebino, I have had my router for about 5 months now. The problem is I was taken to VVM for not paying my bill of R552,70. Ooohk... So Vvm the collectors took the money on the 31st of August 2021. My internet was cut off... I was hoping that after taking the amount from my account everything will go back to normal. Dololo!!!... I have been calling telkom non stop, sending them emails after emails with no luck. I send them my bank statement showing that the money was gone from my account. I spoke to different consultants they all tell me that the money doesn't reflect on their side I was advised to call VVM to ask them about payment allocation. The consultant from vvm asked WHY CAN'T TELKOM CONTACT THEM ABOUT THE PAYMENT THAT WAS DONE. TELKOM WAS SUPPOSE TO MAKE CONTACT WITH VVM TO MAKE MATTERS EASIER FOR ME AS A CUSTOMER. INSTEAD THEY SENDING ME FORWARD AND BACKWARDS.