Migration Request Not Responded to

03/03/2016 - Hi Jessica, I have just done a reply to all on the message you sent on Monday requesting the escalation of my line migration and have received the following from the email address you sent it to,<br> Delivery has failed to these recipients or groups: 'TOC Escalations' [Email Removed]<br> The recipient's mailbox is full and can't accept new messages at this stage. Message therefore not delivered. Please try resending this message later. [Telkom SA SOC Limited. Registration nr : ***]<br> Please advise the status of my request if this isn't in fact actually being escalated by anyone, because they are not receiving my email? This is completely unacceptable, we have waiting more than 44days and our office is at a standstill due to the line being completely insufficient.<br> <br> 1st Request - 19/01/2016<br> 2nd Request - 21/01/2016<br> 3rd Request - 05/02/2016<br> 4th Request - 16/02/2016<br> Response from Telkom, email sent to [Email Removed] to escalate - 29/02/2016<br> 5th Request (follow up on escalation) 03/03/2016 and the above is the result.<br> <br> This is the worst service i have ever received. No call centre agent can assist in anyway and supervisors are not contactable.<br>