Migration query 4 weeks old, and no results

Hi Telkom<br> <br> You know what? You promise and promise and don't delivery. It's another week since you phoned me, with no results. I just want my package migrated. It took you two weeks two tell me you deleted my first request to migrate. Why did you delete it? Why didn't anyone tell me? Then I wrote a report on this website. Then you tell me, by the next morning it will be sorted. It's another week later. Really?<br> <br> Here's my first report:<br> <br> http://hellopeter.com/telkom/complaints/how-long-do-i-have-to-wait-for-my-data-sm***