1 reviews | Active since Feb 2017
Migration of Telkom line
<p>From November 2016 my ADSL line speed went from a 4mbps to a 0.5mbps.</p> <p>After numerous phone calls to Telkom and a few fault reference numbers my line speed never went back to 4mbps which is what I am paying for.</p> <p>On the 4th of February I sent an e-mail to Telkom requesting my line to be migrated to another service provider. I received an e-mail saying that within 21 working days a telkom representative with contact me and so far no phone call or sms from Telkom.</p> <p>Today is the 22nd working day.</p> <p>Yesterday I was on the phone to Telkom for at leat an hour and got nowhere near having my line migrated.</p> <p>Do not know what else to do.</p> <p> </p> <p> </p>
Good day,
My line number is **********
Internet is back on at a speed of 0.31mbps and it is a 4mbps line whichI am paying for.
I would like to have an e-mail I can send the migration request I sent to Telkom on the 4th of Feb.
Honestly, I am disgusted with the service I have been receiving apecially since November 2015 hence me wanting to migrate my ADSL to another service provider.
Regards
Good day,
My line number is **********
Internet is back on at a speed of 0.31mbps and it is a 4mbps line whichI am paying for.
I would like to have an e-mail I can send the migration request I sent to Telkom on the 4th of Feb.
Honestly, I am disgusted with the service I have been receiving apecially since November 2015 hence me wanting to migrate my ADSL to another service provider.
Regards