TM
Tshegofatso M
1 reviews | Active since Sept 2014
24 May 2017, 14:09
Migration nightmare
<p>i asked to be migrated to a higher package in Jan, for 2 GB freeme. The lady that did the migration did 20Gb instead. This issue took more than 3 months to be sorted. Now i want to do an early migration, and they are telling me that my contract is only 2 months and 14 days old, which is not true.</p> <p> </p> <p>i need this to be sorted out before friday so that i can pick up my new device at the shop. case number ********** 3</p>
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Telkom's replyOfficial
25 May 2017, 07:20HI Alectia
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply25 May 2017, 07:20
Official
HI Alectia
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,