Migration Mayhem

<p>I started the process of migrating my ADSL line to a new ISP about 3 weeks ago, I followed all the steps given by telkom: Please send a filled form to this email, We will contact you in so many days, etc. From that time I have received 6 texts telling me to contact telkom on 10210 and ask them to move my line to the holding pool so my ISP can take over, everytime I do this I am given the same excuse, 'Im sorry I dont know what you're talking about we cant help you, you must wait for them to contact you and gives me more emails I've never heard of till now and still nothing gets done. I tell them that youre company told me to contact you to get this sorted out and yet you say I must wait for contact from them? Isnt that what happened? This is one of the reasons I wish to leave telkom, its poor service and keeping you trapped with them through sheer incompetence. Im at my wits end, if no one from their own company responds or knows who to call where does that leave me? Please email this address and ask them why is it taking so long, well i did that and got nothing more than an automated response AGAIN!</p>