Migration from ADSL to LTE

This is totally unacceptable. 13 calls, R700 later and my problem is still not resolved. On Friday, 27 Sept 2019 I got a call from telkom to ask if I want to migrate to LTE. I agreed and the lady even said my package will be delivered within 3 weeks. I even asked could i request for it to be delivered on Friday, 25 October 2019 and she said yes. She made on note on the system. Great. So on Wednesday, 2 October 2019 i received my package from Telkom. Earlier than expected which i was very glad about. On Friday, 4 October 2019, I phoned Telkom to get the process started to active my LTE service and to make sure that I don't pay for both ADSL as well as the LTE service. The lady i then spoke to for the 1st time, canceled my ADSL and said I must phone sales to active the LTE. Did that and the guy I spoke to said that she never must have canceled my ADSL and had to tell me to phone sales. He canceled the cancellation and said I must phone the order department etc. They then said they would active my LTE and it would be up and running on Saturday. I phoned Saturday again and spoke to sales and they said that the LTE is active on their side and i have to phone the technical department to active the sim card. I did that and they in return told me to phone the cancellation department to remove the pending order.

Phoned them and then they told me to phone sales again. Phoned sales again and i got cut off. Phoned again just to find out that the migration order was never completed. Every single time all the people i spoke to, took my number and said they will phone me and i am still waiting. I tried to phone now again, Monday, 7 October and after holding for 30min, i hung up. This type of service is not acceptable by my standard. I have been a loyal paying customer to Telkom and i am thinking of totally cancelling the whole thing with them