1 reviews | Active since Oct 2016

07 Oct 2016, 18:38

Migration fee penalty Charged

<p>Hi. On my latest contract invoice I got billed for a Migration Fee penalty. I was assured by the Sales person that I would be able to upgrade my contract without any fees or penalties. I would like to know why I have been charged a Migration penalty fee?Who gave Telkom Permission to bill be such a fee without consulting me? The Financial Account Number ( ********** 59 ). Set this right please. I am also billed on Phone that is part of a contract I upgraded from.</p>

0
Replies (2)
's update07 Oct 2016, 18:43
Reviewer Update

I was also charged for a internet bundle I never got or Requested to have. Telkom is ripping me off!

Telkom
Telkom's reply09 Oct 2016, 07:00
Official

Good morning

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,