Migration error not corrected and no feedback

During the Telkom unlimited wifi data promo, I decided to find out if I could migrate to my old 3G data contract to the unlimited wifi contract, the consultant assured me it can be done. I made it clear I do not want to end up with 2 contracts because they would be redundant and a waste of money. When the agent called to confirm my order, I again expressed concern that I do not want to end up with 2 contracts, to which again i was reassured this would not happen as the old contract would be migrated.<br> <br> 2 months later I am on 2 contracts and have not been migrated, the migration team blames the consultant who should have told me I could not be migrated, why is this my problem when it is Telkom's consultant who made the error. This needs to be resolved urgently.