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Niven N
1 reviews | Active since Apr 2016
21 Apr 2016, 12:31
Migrating Services
I find it appalling that as a telecommunications company, there is such a lack of communication and subsequent service delivery. I have been struggling to have my ADSL solution migrated to an LTE solution. The only reason for the migration is that the new premises that I have moved to does not accommodate my current ADSL solution. I have followed all the Telkom processes without any feedback whatsoever. I have even logged an escalation without any feedback in a week. Can anyone advise how to proceed further?
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Telkom's replyOfficial
21 Apr 2016, 14:15Hello nivennaidu,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM226042
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM226042
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply21 Apr 2016, 14:15
Official
Hello nivennaidu,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM226042
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM226042
Regards
Luleka
Telkom Social Media Team
Best regards,