EV
Eswee V

1 reviews | Active since Oct 2015

05 Oct 2015, 12:41

Migrate DSL line to AFRIHOST

I've been trying for 3 months to transfer my DSL line to Afrihost, I've been paying for 3 months and have NOTHING to show for it - this is *****ing.<br> When I try and call the call centre all that they can do is transfer me to another department - in 3 months I haven't been holding for less than 30 mins!!!! 30 mins!!!<br> <br> As of now - again still waiting for my line to be added to the so called Holding pool, nothing, no feedback, no indication when, nothing.<br> <br> This is the worst worst service and experience I've ever encountered - NO one, not even the stores trying to help me get to the bottom of this.....

0
Replies (1)
Telkom
Telkom's reply05 Oct 2015, 14:17
Official
Hello eswee123,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM152727

Regards
Luleka
Telkom Social Media Team