CP
Clinton P

1 reviews | Active since Jul 2010

10 Apr 2016, 23:11

Mifi Deal

I placed an order in the telkom website in the 4 March received a call on the 14 or 15 March verifying my order, was told the pack will be delivered within 7 working days after successful debit, debit went off the 19 March and 10 workings days later i get told no stock i can continue browsing for other deals . . .you debit my account so you in breach of contract. I have escalated this about 10 times already but all i get told is someone(no one) will contact me still waiting.

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Replies (1)
Telkom
Telkom's reply11 Apr 2016, 06:10
Official
Hello Sad Serv,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222225.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Best regards,