HG
Henri G
1 reviews | Active since Jun 2015
17 Jul 2015, 18:08
MIA
We ordered an ADSL line to be installed in our house, at first telkom didn't reply on our online applications, we then went to an outlet and filled all the forms there. After about two weeks we still had not heard anything from them. Finally after calling telkom we got a date for a technician to come and install the line. The technician never showed up, and every time we called telkom to ask why they put us on hold, for up to an hour!! I now have a gigantic phone bill, no answers and still no internet!! Is this the kind of service one must expect from telkom? <br>
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Telkom's replyOfficial
17 Jul 2015, 18:49Hello henrigreeff,
We regret the delay with your ADSL line order.
Be assured that we will have the team follow up on provide Id number and assist further with your order the soonest.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team,
***
We regret the delay with your ADSL line order.
Be assured that we will have the team follow up on provide Id number and assist further with your order the soonest.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team,
***
Best regards,
Telkom's reply17 Jul 2015, 18:49
Official
Hello henrigreeff,
We regret the delay with your ADSL line order.
Be assured that we will have the team follow up on provide Id number and assist further with your order the soonest.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team,
***
We regret the delay with your ADSL line order.
Be assured that we will have the team follow up on provide Id number and assist further with your order the soonest.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team,
***
Best regards,