MH
Micaela H

1 reviews | Active since Oct 2016

07 Jun 2017, 13:40

MESSED UP DEBIT ORDERS!!!!!

<p>Telkom is the WORST COMPANY TO TAKE OUT A CELLPHONE CONTRACT WITH!!!!!!</p> <p> </p> <p>I have taken out a contract with Telkom last year November 2016.</p> <p>In February 2017 I changed my banking details, from there on forward everything went downhill.</p> <p>Since then each month my debit order amount increases.</p> <p>Not to forget these debit order goes off on my account as I get sms notifcations on my cell phone.</p> <p>According to telkom they cant debit my account therefore my bill increases.</p> <p> </p> <p>NOW MY DAMN ACCOUNT IS IN ARREARS!!!!! ARE YOU KIDDING ME???????</p> <p> </p> <p>Every time I call in to their *********** call centre I get told this will be escalated, yet nothing gets resolved.</p> <p>I keep getting Sms’s from Telkom threatening to switch off my service if I don’t pay a certain amount within 48hours.</p> <p>Yet my damn debit orders goes off every month on the 25th!!</p> <p> </p> <p>This ****py service from Telkom makes me want to steer away anyone that wants to take out any contracts with Telkom!</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply08 Jun 2017, 09:44
Official

Hi Micaela ,

Thank you for making contact with us.

Please be assured that we have sent your query to the Collections Team for further assistance, they will be in contact with you.

Your reference number: ***6

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,