Messed account for months, I just keep paying

Hi<br> <br> I have wasted hours trying to get Telkom account resolved. It all started when a walk in consultant offered me a better deal ( Me save money) to move off Afrihost and use telkom ADSL for R480. I was never given a copy of the contract. for the first month I was billed for what I had and this new account. Then the Amount was much more that was agreed. I paid the basic amount each month that I thought was agreed. Then the cut the line even though I am paying a large amount of (R600+-) each month. <br> <br> (not to mention when I moved to Pretoria from Cape Town Telkom changed my line rental from the basic weekend package to the most expensive one, when moving one has many things to resolve, I was partly impressed that I could do this request online, so where I was paying R200+- in CT I was paying R450=- <br> <br> I have made agreements 3 times now each time with me paying in extra money and now we back to the same story. What happened to helping clients? what is reasonable, I am canceling my ADSL data. Please sort out my account urgently. You are stressing me out!<br> James