****MERS

If you would like to get a product with Telkom , please reconsider. I have sent them numerous emails to variuos email adresses sending them proof of payment for my rejected debit order. None of those were responded to. Last week, a deduction went on my account.Regardless of the number of emails i have sent to them. I will attach my proof below. I then decided to come to social media and sent multiple DMs, my queries were not answered in their responses. I decided to comment under their page and warn people about this **** of a company. Suprise Suprise,i receive some help. HOWEVER, the person who is helping claims that the money was not received and to ''talk to my bank''. Despite the proof of payments sent to them on numerous occasions. Anyway, wena MTN South Africa, Vodacom, i'd like to recommend the quality of your service before i continue. People would be way better signing up with you.So i request a call back from Standard Bank - South Africa and they call me back promptly and advise that the funds were sent successfully. Which makes sense because why would there be a proof of payment if they were'nt??? Telkom is now back to ignoring my messages.There is no number that you can call for help, they give me useless numbers. Shame i wont even lie, i regret using Telkom ever. There are charges that I will be expected to pay, another debit order will go off in the next few days,regardless of the fact that i have infact paid up to November 2023(as shown in my records that I have BEEN sending to them. Besides the fact that this is an inconvenience, i am utterly disappointed with the lack of willingness to assist. You will see them post to poach clients.But respond to queries after a while. To date, i still have not received any feedback on the emails i have senton 07 September and 22 September. To say this is a nightmare is an understatement. My account was suspended meaning i did not use their service .