Melody

I am a regular customer at telkom i have 2 contract phones and data simcards so what happened is last year i upgraded to the number that was ending but unfortunately the guy who was helping me at telkom swapped my number for upgrading to the number that i use now when i release that because they were charging me the recurring carryover for 225 everymonth i went back to the store for them to fix the error they made still they did not manage to help me they said i must call the 081180 on the billing department for them to refund me and cancel the carryover billing that they were charging me i followed up since last year November until today i am being charged they cant help me so i am thinking to go to their headoffice at telkom because its been long trying to get this fixed but they all not helpful they are ****** at telkom i am not really happy with their service and they telling me that my contract that is suppose to end this end of May will be now ending 2026 which means i am paying contract for 4 years now because of their mistake that they dont want to fix