Mediocrity

Telekom services and stuff overall are very unprofessional and very *********** they are excelling in mediocrity the worst service I have ever experienced they lack training especially the call center and the account department when it comes to solving issues or handling bills. I had a mobile look like a lane line contact with an agreement of a monthly installment of R234 the bill came over R 1400-00 when trying to question it I have been shifted from pillar to pôle it seems like no one can solve the issue or to make me understand where this amount comes from... instead they were prompt to suspend my line until today