Maybe fourth time lucky after pathetic service

<p>I am trying to move my line to the new property. Maybe the 4th attempt is successful. First attempt: filled in the online form to move the line. Telkom told me my line is suspended and can't move it. I didn't pay it because I was getting less than 1Mbps on a 10Mbps line. Second attempt: Paid Telkom on 24/07/2016. Filled in online form again on 28/07/2016, phoned Telkom on 29/07/2016. They have no record of the move. Spoke to consultant and requested it to be moved. Third attempt: Phoned Telkom on 01/08/2016. Reference ********** 21. They have no record of the move requested on 28/07/2016. My 24-month contract expired. Stayed on the line for 30 minutes and did a new 24-month contract as well as the line to be moved. Wasted time and money. Fourth attempt: Phoned Telkom on 08/08/2016. Reference ********** 79. They have no record of the move requested on 01/08/2016. Requested it again. Have to wait another five days to see if it happens.</p>