JW
John W

1 reviews | Active since Apr 2013

28 Jan 2017, 16:45

Masters of Pathetic service

<p>What's there to say, no response to public forums I see. Reported a fault on my line a couple of days ago, had to phone them again for a second time, another 20min spent on the phone to follow up. Was promised by their technician that he will be at my house at 3pm, had to put in leave to ensure I be there in time and then he never pitched. Had to phone them again this morning and was promised again that he will come out and here we are... lightning fast... think they have to rethink their slogan If anyone is reading this and was perhaps thinking their deals looks promising, please don't as it's not worth it. Great work Telkom!</p>

0
Replies (1)
Telkom
Telkom's reply02 Feb 2017, 10:49
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***