Massive problems, still struggling

<p>So I've been struggling with my line for te past week. Line dropping. Massive ping spikes. Line not syncing like it used to. Higher ping than I normally got.</p> <p> </p> <p>Had a problem a couple of months ago, to one year, got it fixed. Now I am back to square one. On the phone for hours without an answer.</p> <p> </p> <p>This is ridiculous! Please Telkom get your **** together! Your technicians never phone to find out of the problems have been solved, they always just check the tick and go onto their next project!</p> <p> </p> <p>As someone who works from home, having downed internet the entire time, does not make it viable to keep my business with this company.</p>