JC
Jampie C
1 reviews | Active since Feb 2013
10 Mar 2015, 10:38
MASSIVE BILL!!!
I finally got my line moved by Telkom after complaining quite a few times on HP. Now they have send me a massive bill, billing me for my non-existant line as well as for the 2 months I was without service(no refund was given) plus a double bill for the current month!!! I demand someone contact me as soon as possible and this be fixed seeing as I can't achieve anything by calling your call centre!<br> How can a large company as yourself have so MANY flaws? or am I just the unlucky customer!!!!?
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Telkom's replyOfficial
10 Mar 2015, 12:01Hello Jamps,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM95190.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM95190.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Best regards,
Telkom's reply10 Mar 2015, 12:01
Official
Hello Jamps,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM95190.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM95190.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Best regards,