March Data offer - apply 8 Mar, contact 2 Apr!!

Telkom made an offer available of 5Gb Data Lte mobile device for R99. I app**** online on 8 March, as the local Telkom Store did not have stock of the devices. I was informed an online sales agent would contact me shortly. After a week I had heard nothing so went to the Telkom store who escalated the order (or so they said). 5 days later, I tried the online chat approach, and was told there was a 7 working day turnaround, and I should wait 2 more days. Nothing, so I went to chat again, who 'escalated the request'. A week later still nothing , so I went BACK to the Telkom store who told me the offer was over but I should still be offered the same or similar deal. I also emailed [Email Removed] and tried the chat route AGAIN. I was surprised to see a Telkom tweet that said you should move quick if you want this deal as it ends at the end of the month, and I rep**** that I had ordered on 8 March but had heard nothing. <br> <br> TODAY, 2nd April, I get a call to inform me that the offer ended on 31 March, and I could no longer apply for it. The agent told me she had received the request today. That is not MY fault..<br> <br> This is unacceptable, pathetic service from Telkom.