Many request for service BUT bad service attitude

The Telkom Line (Anzelle Vermooten: ADSL and Telephone ***) is not working for more that 14 days.<br> After numerous enquiries there is still NO activation (working line).<br> On 06 Aug 2015 the office contact Telkom to report the line- Ref No: 289CTK060815.<br> Follow-up on: 10 Aug a new No was allocated: 723485.<br> Follow-up on: 12 Aug (Telkom indicate that they \are busy with the line").<br> Follow-up on: 13 Aug (Telkom \""are busy with the line\"").<br> Follow-up on: 17 Aug (Telkom \""are busy with the line\"").<br> Follow-up on: 19 Aug (Telkom \""are busy with the line\"").<br> Follow-up on: 20 Aug (Telkom \""are busy with the line\"").<br> The Optometrist have no way to communicate with patients"