Many complaints about the same issue and now my line is DEAD!

<p>Since last year October I have been having problems with my physical line last year after a thunder storm. I have been having low speed one day then normal speed then low speed, everytime I would inform Telkom that there is damage to my physical line as when it rains I have low speed which never happened before.</p> <p> </p> <p>I made so many calls because my speed was low then high. It has been more callls and complaining then joy.As of last week my line when dead and on my modem the line light is just flashing, I am still waiting even after getting message after message saying Telkom will attend to you faulty service shortly or We are busy investigating the cause of your problem refer to the telkom app, the Telkom app tells me that the problem is in hand, whatever that means.</p> <p> </p> <p>My Wife works from home and everyday I get home and switch the modem on to see that blinking light makes me so upset that I am powerless. I offered Telkom to give me the number of an independant company that can fix my problem and I will pay for it out of pocket. I pay every month for full service even after I go weeks without using it fully. Its the 14th of February and my softcap is still full not touched. Guess what I will pay the full amount for a full month and I suspect I wont have service for this whole month.</p> <p> </p> <p>I am asking if anyone knows an independent person that can fix this problem for me to let me know please I will pay you out of my pocket please. Please leave your name and number in the comments section it will greatly be appreciated.</p>