Manual echange port move / Dsl line upgrade

for the past 8 days i have been shunted between the sales and tech department assuring me my line has been upgraded to 10mips. - this has not happened on the exchange in kokstad yet - the technicians in kokstad have not received any notification from the sales / tech department to move the port from the 4mb dslam to the 10mb dslam - this is now becoming a joke and im tired off calling telkom to be booted between departments with out any assistance. this is suppose to be a business line - with higher priority. im sorely disappointed in the professionalism i have received from the call centres and the ability to actually get the job done.<br> <br> i would like a call from telkom - someone who knows whats going on, and who knows what he/she is talking about. please<br> <br> regards<br>