Mandatory Phone line that never works

It is not enough that Telkom force you to have a landline with ADSL but it doesn't work most of the time. Even when I log a fault it get closed without getting fixed. That is *****ing to me, they haven't provided me with the service but they happy to bill me and not fix their fault.<br> <br> A service person did come by, said the fix had to occur elsewhere and then closed the fault. Completely unacceptable, switching to fibre is definitely the best option.<br> <br>