TT
Tsepo T
1 reviews | Active since Dec 2014
02 Jun 2015, 16:16
\Manager doesn't want to come to the phone""""
\Manager doesn't want to come to the phone"<br> <br> And this is what I was told when I asked to speak to the manager after waiting 7 minutes.<br> I called in the morning and want the issues with my line cleared and I was asked to send my proof of payment to an agent she responded at 9:30 and said the turn around will be 2 - 5 hours so I'm now paying for a phone that I can't use and well over the the turn around time. The best I could get was \""Manager doesn't want to come to the phone\"" her name is Breda Chikota <br> <br> After a happy year with Telkom I don't think I'll be renewing with them."""
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Replies (1)Telkom's replyOfficial
02 Jun 2015, 16:36Hello Leonard T,
We sincerely apologise for any inconvenience caused.
Your query has been escalated to the relevant team for urgent assistance and they will contact you shortly.
Ref SM115239.
Regards,
Didi Guma
Telkom Social Media Team
***
We sincerely apologise for any inconvenience caused.
Your query has been escalated to the relevant team for urgent assistance and they will contact you shortly.
Ref SM115239.
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply02 Jun 2015, 16:36
Official
Hello Leonard T,
We sincerely apologise for any inconvenience caused.
Your query has been escalated to the relevant team for urgent assistance and they will contact you shortly.
Ref SM115239.
Regards,
Didi Guma
Telkom Social Media Team
***
We sincerely apologise for any inconvenience caused.
Your query has been escalated to the relevant team for urgent assistance and they will contact you shortly.
Ref SM115239.
Regards,
Didi Guma
Telkom Social Media Team
***
