Management re staffing

I can’t believe Telkom has done absolutely nothing to improve their Call centre service, all these reviews mean absolutely nothing to them. A Zanele Khumalo, Thabi Dlamini and Nqobile Mtolo were all useless, 3 people one Call centre, that simply means the whole company is a ****hole, retrench and re hire because there are people out there who are still willing to work, and I mean retrench from Management because clearly the f*** starts from the top.