Malicious suspension of accounts

I have two lines with Telkom, my credit limit is R2850, My bill is R2490 yet my contract was suspended. My line was suspended for the first time on 22.12.2022, I then called and was reconnected. 0n 02.01.2023 my line was suspended again for the same issue I had to call Telkom 3 times, visit the store yet I am still disconnected.

I complained on their twitter account still being assigned a robot. Every time my line is suspended I spend extra money on calls and data. Telkom simply does not care because I cant cancel my contract with0ut penalties.

Supervisors are never available they promise to call back which never happens, the Telkom store have no clue and can not assist.

My account with Telkom is:***