Malicious billing

<p>I am having a monthly contract with telkom mobile and pay R89 per month. I happen to miss payment this month due to some unexpected deductions on my account and which I know for a fact that is not their problem but mine and I should resolve the payment faikure with them as a result.</p> <p> </p> <p>Now my problem is when they told me that I have to pay R200.94 penalty fee plus R89 which is my monthly contract fee and as a result of this payment failure my bank standard bank charges me R119 for that which I have to pay. This R200.94 for R89 as well as R119 for R89 from my bank which I know is a separate query from this one sounds unfair,unreasonable and perhaps to a certain extent ********.</p> <p>I agree that I should be charged for non payment but that charge must be fair and reasonable not double the amount of my premium plus my premium.</p> <p> </p> <p>I feel I have been unfairly charged by telkom mobile and their practices appears to be malicious, unreasonable and totally unfair.</p> <p> </p> <p>In my quest to resolve this matter I asked a consultant who was assisting me if I could dipute this matter to them but they told me that no option like that is available.</p> <p> </p> <p>My contract no is ********** 33</p>