Wow. No other word but wow. Since September 2020 nothing but issues with invoices, line etc. Consultant says use app, app doesn't work. I request cancellation in October....rejected? After 4 cases, 4 escalations and emails and attempts on website and app and whatsapp, numerous calls, etc. I requested again in January cancellation, now get bill. Fibe Line cut same day. However TIN is left active.....I am told that's data????? Why when the fibre is actually disconnected so nothing can be used. Sneaky....had I not queried then there would be more bills. Telkom, I am but 1 person. However on this site alone there are many complaints. 12 hours.....that is what it has taken for Afrihost to replace you. So hopefully at the end of March my billing errors from you stop, the bad service in entirety is over and we part ways. Please take me off all your email systems I doubt highly I will ever use Telkom again. The only part Telkom was effective with was taking the debit order. Log a case....nothing. By the way, 7 Consultant said we will get back to you????????? Bad service really bad. I must beg you to provide a service you advertise and I pay for. Afrihost responded in 5 minutes. The app for Afrihost works. Their pricing is similar. But their service ......way way better.
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