1 reviews | Active since Aug 2018
Maintenance and repairs
Bad, I've been experiencing a problem with my WiFi now for 3 weeks , everytime I phone all the say is "the technician is working on it" " should I escalate the problem?" The problem has been escalated for the past 3 weeks and nothing , my business runs on me having WiFi and they do nothing to sort the problem or find out what's taking so long
HI Tsauls
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please note the ref provided ***4 is not for a technical fault. Please provide the affected number and ID for the registered account holder when possible. Please also confirm if the service queried is in fact Mobile or a fixed land line. I have attempted contacting you directly on *** with no success.
Regards
Keagan
Telkom Social Media Team
Best regards,
HI Tsauls
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please note the ref provided ***4 is not for a technical fault. Please provide the affected number and ID for the registered account holder when possible. Please also confirm if the service queried is in fact Mobile or a fixed land line. I have attempted contacting you directly on *** with no success.
Regards
Keagan
Telkom Social Media Team
Best regards,