CK
Christiaan K

1 reviews | Active since Jul 2020

15 Jul 2020, 11:36

MAILBOX FULL?

It is ********* to have the option to cancel your contract with Telkom, but it is humanly impossible to reach Telkom.

Everytime i have sent an email to *** the mailbox is full and my emails are not delivered.

In the beginning of 2019, we relocated and I was checking if we can relocate our telephone line too. Telkom informed me that they could not as there was no space on the swithboard outside our complexs. Suddenly they started invoicing me again for the line even though I DO NOT EVEN HAVE A LINE!

I got a response from 10210 (Thembisa) this morning telling me that the cancellation request that was done in March 2019 could not be processed as Afrihost still holded the line. This is not correct as we did not even HAVE A LINE??

I expect someone from Telkom to phone me, pass the relevant credits on my account and CANCEL MY ACCOUNT

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Replies (1)
CK
Christiaan K's update17 Jul 2020, 10:36
Reviewer Update
The mailbox is still full and emails are still not being delivered!