Mail not fixed after 5 days

I have a client sitting in Athens. Since leaving on business he has not had mail. So I called Telkom on his behalf on 8th. The account was locked because of too many retries. Fair enough, just unlock it. I get a reference. We are now 5 days later and the mail is still not working. Any other company will fix it for yoiu whilst you wait on the phone. The client is so desperate he is considering boarding a plane back to SA to come take care of business. On top of that, since yesterday his ADSL service went off. Telkom probably messed with that as well.<br> <br> So the bottom line is if you want to run a business, better not be with Telkom.