Lying Scoundrels
<p>I took my LTE router in for repair as the wifi was not working properly. When they accepted it the condition was written as good,which it was. Now they tell me that the router has a dented corner and pen marks on it. Well the war is going to begin tomorrow with hellkom.I took it into telkom in Alberton city.Not a happy customer.</p>
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Telkom's replyOfficial
05 May 2017, 11:28Hi steven-melville-armour,
please be advised that you need to take the router back to the store for exchange.
let us know if you still need further assistance.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply05 May 2017, 11:28
Official
Hi steven-melville-armour,
please be advised that you need to take the router back to the store for exchange.
let us know if you still need further assistance.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
's updateReviewer Update
05 May 2017, 18:15I took it back on th 26th of march 2017.To date i haven't received it back.The staff at the Telkom shop were hopeless as they were unable or perhaps unwilling to try and find out where it was.Eventually i got a paper showing a print out that my router was dented and had pen marks on it(How that happened i have no idea,because when i handed it in the consultant checked it and marked the condition down as good).So who is telling stories here?
's update05 May 2017, 18:15
Reviewer Update
I took it back on th 26th of march 2017.To date i haven't received it back.The staff at the Telkom shop were hopeless as they were unable or perhaps unwilling to try and find out where it was.Eventually i got a paper showing a print out that my router was dented and had pen marks on it(How that happened i have no idea,because when i handed it in the consultant checked it and marked the condition down as good).So who is telling stories here?