LYING AND EXPLOITING

Telkom lies and exploits people never use this service. Internet is inferior, call center is useless and not alighned.

My experience was very poor and will not recommend it. I called in and enquired WRT my cancelation and they told me that it expires on end of November 2021, however on the 7th of January 2021 when I went into the branch they said it was liable to be canceled I November 2020 already. I then asked the lady to print me the cancelation and to email me proof of it.

When I called in to day 24th February 2021 they told me the same lies as mentioned above telling me that I entered another contract with them on migrating to LTE(Which is a lie) I asked them for the record of my call and the proof of me signing a new contract... As I know this is a lie because Telkom came here and told me I need to move over to LTE on their expense due too ADSL being unreliable and maintance prone. So then when I found the email the sent me with the CASE NUMBER she all of a sudden could find out what happened and said they never transgressed with the cancelation due to me not answering my phone on the 7th of January 2021. Which is another lie as I have my call log. Then as she amended my Case and back logged to to the original case she gave me a new case number but just before she did that.... **** my land line died as its a VOIP call and my internet disconnected.

Telkom is dishonest and expoilts people who don't have the resources, time or the know how. They will tell you anything you want too here to keep you on the contract. Once they have you they will expoilts you and make it so hard to cancell. When your contract expires they won't let you know and just automatically carry on as if you agreed too new terms... ISP MAFIA

I plea to anyone even thinking of taking out anything with Telkom too please reconsider.