*********ly double debiting

Well Telkom has doen it again, if I could I would give them a minus rating. Due to unforseen circumstances I was unable to pay my telkom account at the end of March but today when a little money came into the account and I budgeted to pay telkom their amount, they just decide to do a double debit order payment for April and may, just coz they can.... When I called the call Centre I was told they don't do refunds. So the extra money I got from a client to go do a job was *********ly taken by telkom and know I don't have the extra money to go and do my clients job. So Cora the consultant said that is how it is and there is nothing they can do, when I told her how can telkom just decide what they take and when without consulting me I was told it's not telkom it's their debit order system. So I said should I take the same attitude as telkom and just not pay or give a damn about paying my bill at the end of the month, to which she chuckled and responded yes. We I guess that's call centre's for you you can't touch them to they laugh at you and do what they want. I'm sure I won't even get a call back from a manager about this. When you have a problem they don't care but if you don't pay your bill then they can call you. Telkom you have lost all my contracts, which according to your attitude I'm sure you don't give a damn.