Luthando ngcobo

I have had endless issues with Telkom mobile I got a 30gb smart broadband deal with Telkom mobile and on the 26th July and 30july I purchased once off 2gb purchases cause my data was finished on each occasion I called in from number ********** 390 to purchase the agents advised me those purchases of R139 each would only be billed on 5th September from my debit so 5th august they tried to debit R617 my debit bounced but I did pay them on 5th august at absa when I saw my fnb debit bounced I paid R620 but now they keep sending SMS I am in arrears of R892 and I will be suspended soon but those agents told me those once off only go into following month I called in Friday spoke to a maxine pieterse woman from ********** 390 she said I have to pay immediately R892 or I will be cut off ??? I asked for a team leader she refused she said they in a meeting I asked her to go and tell them I want a team leader or manager she refused me also told me I don't understand billing cycles and insisted she is right and Telkom billing cycle is correct and I have to pay immediately I told her just debit me on 5th whatever I owe that what the agents told me when I purchased the once off dare you people cut me off I will cancel this contract immediately and move to vodacom iv had tons of issues even at your phoenix branch fat bald guy with glasses said impossible to do simswap at store and I need to be re vetted for a lost sim??? Really now but I ended up leaving store with a working sim he was useless .. And had an attitude insisting it can't be done but I left the store with it done how come?? I still am going to go back there I never forget him fatso