1 reviews | Active since Jun 2015
Ludicrous
I am in awe at how Telkom can be so sneaky. <br> <br> When applying for my LTE package I specifically asked for the unlimited option. They said - nope this was not available. I asked them, should I just wait as I have heard about the summer specials and I would rather get it then as the old special was R599 for exactly the same thing. <br> <br> They again said, nope nothing is coming. <br> <br> I LITERALLY have had my LTE for just over a MONTH!!! And they launch R599 unlimited. I think it is absolute *******. How can you make me pay the EXACT same amout for the EXACT same service. <br> <br> Telkom is honestly the worst, most deceiving company I have dealt with. Surely I can return my product as 'I am not happy with the service' and then simply go back AND GET THE EXACT SAME CONTRACT and get unlimited??<br> <br> I have tried call the call centre ALL DAY and no one answers or gets back to me. Nothing new.
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Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,
Thank you for taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,
