LTE works well at first to hook you, then disappears into thin air, almost no connection. Telkom just ignores complaints. Beware of signing an LTE contract!

THIS IS A REPEAT OF A COMPLAINT I SUBMITTED ON 29 MARCH ALREADY. TELKOM REP****, CLAIMING THEY WOULD LOOK INTO THE ISSUE, UNTIL TODAY, MONTHS LATER, NOTHING!! LTE a joke I subscribed to a Telkom LTE package after having used their wireless internet for many years, with a very good signal and very good speed. I tested the LTE service first and got good speeds of around 20Mbps. Got the service, all went well for about three months, when suddenly, since last week (mid-March), speeds dropped to much less than 1 Mbps. Mostly around 0.3 to 0.6Mbps. A joke. I am paying for a full LTE service, I am getting less than dial up! I submitted a complaint (reference number ***9) last week (THIS WAS MID MARCH!!), the agent at first acted like it was my own fault, as if I were being throttled for using too much data, but when she checked she realised I haven't even used half my allocated data. I get the same non-speeds on three different devices when at home. They all get an almost full Telkom LTE signal, yet no speed whatsoever. In different locations away from home I do get the LTE speeds with similar signals on the same devices. So clearly a tower problem in my area and nothing is being done, while I am losing my data. Now I am stuck with an expensive service that does not work. Seems like this LTE service is all talk but no action. I am paying for LTE, used to get good LTE, STILL GET A STRONG LTE SIGNAL BUT SPEEDS OF 0.3Mbps. IS THAT TELKOM's LTE? *******!