1 reviews | Active since May 2016
LTE Wifi Router - Case #***0
<p>I have been calling back and forth for a resolution on the issue with my Wifi Router not picking up a good signal.</p> <p>All, I've been getting is the agents taking notes and no action has been taken. They said they would send a technician to have a look and make further recommendations, but nothing of that sort has been done.</p> <p>I logged this issue in March 2016 already, it's now the end of May and still nothing!!<br />I've been patient long enough, and I demand a better service, otherwise I'll be forced to reverse all further debits on my account because I'm definitely not getting my money's worth</p>
Good day decoylavague
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Good day decoylavague
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
So logged this complaint about 2 weeks ago, and all I got was a request to send my ID number because my case number was not enough to look into the case.
I've even followed up asking for further feedback, and still waiting.
Question is, will this issue ever get resolved? Because right now I'm paying for a service that doesn't work for me!!
So logged this complaint about 2 weeks ago, and all I got was a request to send my ID number because my case number was not enough to look into the case.
I've even followed up asking for further feedback, and still waiting.
Question is, will this issue ever get resolved? Because right now I'm paying for a service that doesn't work for me!!