LTE WIFI down and Telkoms response need to wait 72 working hours

<p>On the 3rd I phoned Telkom to say that my WIFI is not working, and they just said everyone is having network problems. On the 4th I phoned again and they opened a case for me. ref number ********** 5. Today the 8th they phoned me at 9:50 and I asked them to phone me back in 5min as I was not at my WIFI, never received a call back. When I phoned Telkom to ask regarding my case they said that no one has been appointed to my case number, and I must wait until Thursday to phone back, and they cannot do anything for me now.</p> <p> </p> <p>This is unacceptable, I am paying for a service which is not working, and I cannot run my business as I have no internet connection. </p>