1 reviews | Active since Aug 2016
<p>So I ordered a LTE on 23 July of this year. IT FINALLY ARRIVED TO DAY WITH OUT AN ANTENNA. So basically i have now waited over a month for my LTE router and antenna (under their terms and conditions point 34, I think, it says a client will receive a router and antenna) and only the router arrives. I phone them and they say that they decided that they are not going to give antennas any more as it works fine without them. I signed up for a router and antenna!!!! So I get home unpack the router. And I only have edge connection!!! And the router does not connect to the internet. And this is in an LTE area! Pathetic Pathetic! </p>
Hi KeiserZA,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
Hi KeiserZA,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
Thank you Rafeeqah
Thank you Rafeeqah
I still have not received my antenna, nor have i been contacted by any technician to request a date for installation, it has now been several months!
My internet connectivity is still poor!
I still have not received my antenna, nor have i been contacted by any technician to request a date for installation, it has now been several months!
My internet connectivity is still poor!
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