LTE useless
<p>I have lodged complaints via every other avenue regarding my Telkom LTE. Either the speeds are as low as 0.83Mbps dowload or no access at all. I have on a few occassion managed 5Mbps for short periods of time. Still no response or solution from Telkom, but without fail, the R 900.00 debit order goes off every month.<br />I am forced to use by Vodacom 3G wi-fi ****le which I am reaching downloads speed of 9.3Mbps and 4.3Mbps up with....This on 3G yet Telkom LTE at best I get 5Mbps and that's very seldom. Below is a screen shot of my Vodacom connection on 3G. I couldn't to a speed test on my Telkom LTE as it was hovering at 0.43 and it wouldn't complete the test.</p>
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Telkom's replyOfficial
27 Oct 2016, 08:19HI david-e-johnston
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply27 Oct 2016, 08:19
Official
HI david-e-johnston
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
's updateReviewer Update
16 Nov 2016, 21:513 Weeks on..., 3 phone calls from Telkom, FB messages, a technician at my home and being told a dozen plus times my issue has be "escalated" and yet...here I sit! Issue is unresolved and of course the debit order went of like clock work at the end of Oct.
My speed test tonight... a whopping 0.52mpbs....yes a whole half a meg.
Your advertising > With our connection speeds, you're going to need a better excuse for losing than "lag" is nothing more than false advertising & conartistry. Just look at the complaints on the FB page.
's update16 Nov 2016, 21:51
Reviewer Update
3 Weeks on..., 3 phone calls from Telkom, FB messages, a technician at my home and being told a dozen plus times my issue has be "escalated" and yet...here I sit! Issue is unresolved and of course the debit order went of like clock work at the end of Oct.
My speed test tonight... a whopping 0.52mpbs....yes a whole half a meg.
Your advertising > With our connection speeds, you're going to need a better excuse for losing than "lag" is nothing more than false advertising & conartistry. Just look at the complaints on the FB page.
's updateReviewer Update
16 Nov 2016, 21:51http://beta.speedtest.net/result/ ********** 484
's update16 Nov 2016, 21:51
Reviewer Update
http://beta.speedtest.net/result/ ********** 484
's updateReviewer Update
03 Dec 2016, 00:41End of November, debit order went off like clock work and still no repsonse from Telkom.
Tested my speed at 0:10
Results. Ping 532ms Download 0.39Mbps
Tethered on the same pc with Vodacom cellphone
Results. Ping 6ms Download 49.32 Mbps
Tethered with MTN cellphone
Results. Ping 9ms Download 46.27 Mbps
Vodacom 3G WiFi ****le
Results. Ping 9ms Download 9.48 Mbps
I can see this is going to become a legal issue
's update03 Dec 2016, 00:41
Reviewer Update
End of November, debit order went off like clock work and still no repsonse from Telkom.
Tested my speed at 0:10
Results. Ping 532ms Download 0.39Mbps
Tethered on the same pc with Vodacom cellphone
Results. Ping 6ms Download 49.32 Mbps
Tethered with MTN cellphone
Results. Ping 9ms Download 46.27 Mbps
Vodacom 3G WiFi ****le
Results. Ping 9ms Download 9.48 Mbps
I can see this is going to become a legal issue