1 reviews | Active since Jan 2017

17 Jan 2017, 13:41

LTE upgrade

<p>I have called Telkom to request an upgrade on my LTE to contract from 20GB to 50GB pm. According to Telkom they are only able to upgrade my contract to an uncapped contract telephonically and any other upgrades are to be done in store. This is ridiculous. Where is the logic behind this system?</p>

0
Replies (2)
Telkom
Telkom's reply18 Jan 2017, 11:20
Official

Hello julia-anastasiou

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply23 Jan 2017, 16:35
Official

Good Day

Hope the message finds you well. In relation to your upgrade inquiry please note that we have referred your details to our sales team for further assistance .

Regards

Social Media Team

Best regards,