LTE unlimited deal

Ok , so , app**** for telkom unlimited LTE deal about 4 weeks ago. Got a ticket no and a confirmation e mail stating that my application for telkom unllimited LTE at a cost of 599 per month for 24 months was successful. ticket no is ***. <br> <br> Havent received communication from telkom since. Ive tried numerous times to call the call centre. When i get to the option for follwing up on orders , i get a message saying in calling out if business hours. Aftr complaining on facebook , i got a call from a call centre agent saying theres nothing they can do to assist. Dealing with telkom over the last few years has been a nightmare. Terrible service once again.