LTE unlimited bid fail R599

Dear Telkom Support <br> <br> With regard Uncapped LTE 599pm Product, we have simply been unable to receive adequate assistance and have failed to purchase the product even at the Telkom stores at Cresta due to the sales person indication of unavailability of this product at the store for R599, but only for R699. <br> <br> We have already received a ticket number #*** for the 599pm Uncapped package and the allocated spots for this package are dwindling away. <br> <br> Please assist us with this matter as this has been a challenge from September 2015.<br> <br> Kind Regards