LTE Uncapped slow!!!!
My Telkom LTE uncapped has been terrible over the past 2 months. Telkom has also since purchasing this contract not sent an installer out to place the antenna on the roof. The client/chat centre staff is useless, as they tell you they will forward you an email on how to fix the problem and still I have not received anything after using my last airtime to call them.
Sort this out. Its not the first time I will go to the ombudsman with telkom.
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Telkom's replyOfficial
07 Feb 2018, 10:29Hi christiaan-van-der-merwe
Thank you for making contact with us.
Please be assured that we have sent your query to the Incident (***) Network Team for further assistance, feedback will be provided to you.
Your reference number: ***8
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply07 Feb 2018, 10:29
Official
Hi christiaan-van-der-merwe
Thank you for making contact with us.
Please be assured that we have sent your query to the Incident (***) Network Team for further assistance, feedback will be provided to you.
Your reference number: ***8
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,