LTE Uncapped or LTE Get$%$^&%%

<p>We recently decided to take the LTE uncapped option as our area is currently lagging behind on all fixed line options. The first 2 weeks or so were great and we were getting in the region of 20mbps. After the first round of billing that performance evaporated and after months of twitter conversations and support requests being logged we have had nothing. We are now told that throttling is normal. My issue is now that I have shown them they have us on the wrong package yet we cannot get them to sort this out. The support centre sends you to a shop, the shop tells you to call support and this is just too much now. We would like our LTE service and not the 4mbps up and down package which we are currently on yet being billed for LTE uncapped. </p>